diaSpringWrapper Support Page
Here you will find answers to common questions.
If you can't find the solution, please click here to contact us.
Alternatively you can view the online help from here.
- diaSpringWrapper does not detect hangup.
- Recodings can not be played back or invalid format message.
- I am unable to transfer a call to another extension or to a CO line.
- Playback of two or more prompts asynchronously does not work.
- How do I stop recording after a digit is pressed?
- What are the differences between Play, PlayDTMF & PlaySpeech?
- How do I select a different TTS voice when using PlaySpeech?
- Can I record a TTS speech to VOX format when using SaveSpeechToFile function?
- The Caller ID is not returned on an incoming call.
- How do I check if my board supports Caller ID?
- Function RouteCalls does not bridge the two calls together.
- After using RouteCalls, subsequent calls can not answered or no more events are received unless the Dialogic services are re-started.
- I have a licensing issue or query. How do I get support?
- I am a software developer and need to distribute your component with my application. How do I license diaSpringWrapper for my users?
- I have already purchased a license, but after changing my machine, hard disk or motherboard diaSpringWrapper pops-up the trial nag screen eventough I applied the previous license.
- diaApringWrapper can not detect dialtone, busy or answer states.
